If you received your subscription as a gift from someone else, but need to cancel for now, or want to sign up under your own account, please contact your gifter and tell them you'd like for them to cancel your subscription.
Let them know that they need to do do so through their account or by emailing us. Here are the instructions for either option:
- Cancel by logging into their account,
- Find their confirmation email and follow their account link provided in the email,
- Or, they can email us at hello@thetravelingdesk.com to request us to cancel their subscription for them. (Note: This must be done before the 25th, however there is no guarantee that we'll receive their email the same day they send it, so it's best to email us with the request at least a few days before the 25th. Please allow for more time during holidays and weekends.)
Otherwise, you can also refer them to the FAQs here. Or, refer them to the Cancellations Policy page.
If you want to sign up under your own account, you may want to wait until you've received confirmation from your gifter that the subscription has been cancelled. Then, you can proceed with your own subscription.
Otherwise, you my receive two of the same month's envelope.
As always, feel free to email us with any questions you or your gifter may have with your cancellation request.